What a day I had today. There was a freak power failure in the area. It took out the Tag Office, the Courthouse and the building that houses the data center. It only lasted about 2 seconds but the effect was huge. All our phones in every county office in Sedgwick county VOIP and all the systems we, and every office uses is remote from the data center. So, for about 40 minutes everyone was sitting around with their thumbs up their proverbial asses. and customers were left to stand around and wait. No big deal right? we are the government, we are tax collector and we are the DMV. Customer are expecting to be there for hours.